FAQ

Frequently Asked Questions

Got questions? I've got answers! If you can't find what you're looking for, feel free to reach out 💛

Orders & Shipping

How long does shipping take?
Shipping times vary depending on your location. Since we work with international suppliers, please allow a few weeks for delivery.!

Do you ship internationally?
Yes! We ship to most countries. Shipping costs and estimated delivery times will be shown at checkout.

Can I change or cancel my order?
If you need to make changes, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes.

Products

What do you sell?
We sell skincare and wellness gadgets, as well as digital ebooks to help you build a routine that works for you. We also have a blog where we share honest product recommendations and skincare tips!

Are your gadgets safe to use?
Yes! We carefully select every product we carry. As always, read the instructions before use and reach out if you have any questions.

Where can I find product recommendations?
Head over to our blog — that's where I share my favourite finds and honest reviews!

Ebooks

How do I receive my ebook after purchase?
Your ebook will be delivered digitally right after your purchase is confirmed. Check your email for the download link!

Can I get a refund on an ebook?
Because ebooks are digital products, we're unable to offer refunds once they've been downloaded. If you have an issue, please reach out and we'll do our best to help.

Returns & Refunds

What is your return policy?
If something isn't right with your order, please contact us within 14 days of receiving it and we'll work it out together.

What if my order arrives damaged?
Please take a photo and contact us right away — we'll make it right!